Digital humans and voicebots in healthcare: an interview with Joanna Skotarczyk

In this interview, we speak with Joanna Skotarczyk (Roche; Basel, Switzerland) about the potential uses of voicebots and digital humans in healthcare and how we can overcome concerns over lack of empathy and emotional connection. This interview took place at BioTechX Europe 2023 (4–6 October, Basel, Switzerland). Please could you introduce yourself and provide a brief overview of your career to date? My name is Joanna, and I am a Software Developer and Solution Architect for Roche (Basel, Switzerland). I have worked at this same company for over nine years, and when I first joined Roche I worked in Poland...